account_balance Universitas Muhammadiyah Malang
Data Auto - diambil dari situs resmi jurnal pada 06 Juni 2026, 10:17 WIB
SINTA 2
Februari, Agustus
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Nama Jurnal : Jurnal Teknik Industri ISSN Cetak : 1978-1431 ISSN Online : 2527-4112 Peringkat : SINTA 2 Penerbit : Universitas Muhammadiyah Malang URL SINTA : https://sinta.kemdiktisaintek.go.id/journals/profile/3859
Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept
Universitas Sultan Ageng Tirtayasa
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